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Webserver Updates and Patches

Freshop will be performing webserver updates and patches on Wednesday Jan 25th and Thursday Jan 26th between approximately 3am and 5am EST.

Additionally, this same update and patching process will occur ongoing on the second Wednesday and Thursday of every month between 3am and 5am EST.

This will result in momentary downtime for your web application of less than 5 minutes. These updates and patches ensure that our webserver is up to date with all security and vulnerability patches, is required for PCI compliance, and as part of NCR general security policies. The updates and patches are applied to the operating system and software modules that run as part of hosting your website.
    • Recent Articles

    • Product Editor

      Overview Product editor allows you to see all of your products in one place.  A list will display based on popularity/movement within the store. You can search for a particular item, filter to view a list of only items with missing images, verify ...
    • Freshop WordPress: Creating a Department Banner

      Create a Department Banner Banner's can be added per department categories on WordPress sites with the following instructions:  1. Login to the store's WordPress site 2. Select Departments from the menu 3. Select Add New 4. Fill in the Department ...
    • Freshop Express: Next Steps

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    • Add/Update Slot Messages

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    • Carousel Offerings

      Overview Freshop offers multiple carousels that can be displayed on your site. Below is a list that you can review with criteria for each of them.  How to enable carousels Option 1  If you are onboarding and want to enable carousels send your Account ...
    • Popular Articles

    • Walk Path Guide

      The walk path you set up for your personal shoppers will maximize their time processing each order from start to finish.  Items on orders are presented in a store-specific walk path.  Read more about increasing efficiency with your walk path here .  ...
    • Payeezy v2: Merchant Account Setup: CVV2 Verification Enabled by Store

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    • Creating a Freshop Admin User Account

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    • Replace/Update Circular Pages

      Go to admin.freshop.com.  1) Select Circulars from left navigation menu, then select Circular Page. 2) Select the Top level to change ads for all stores or select the specific store to just change that one. 3) Select correct Ad date. 4) Select the ...
    • Returns and Credits

      Our system was not designed to support returns online. This typically will be handled at the store as you would any other ‘in-store’ return. However, you can use the promotions section here to create a makeshift return online with some manual ...