Popular Articles
Freshop Status Portal
We have recently launched a Freshop Status Portal that we encourage you to visit if you have any questions about the status of Freshop systems. We will be updating this portal as we detect issues/outages: https://status.freshop.com/ The portal ...
Walk Path Guide
Items on orders are presented in a store-specific walk path. The walk path you set up for your personal shoppers will maximize their time processing each order from start to finish. Read more about increasing efficiency with your walk path here. 1. ...
Integrating with MailChimp
1. Log In Log in to Mailchimp. Click on the arrow in the top right, where your account name is displayed. From the dropdown menu, click on the Account tab. 2. API Keys You will be directed to the Account Overview section. Click on the Extras ...
Orders: Overview and Management
Orders Selecting "Orders" will bring you to a page that lists all of your orders. If you have multiple stores, you can narrow searches for particular orders you want to show by: Stores, Status, Fulfillment Type, Date Range, or you can search by a ...
Returns and Credits
Our system was not designed to support returns online. This typically will be handled at the store as you would any other ‘in-store’ return. However, you can use the promotions section here to create a makeshift return online with some manual ...