Freshop has made a recent change that allows stores to reschedule slot times for an order through the Freshop Orders Admin. Slot times can be updated for all applicable fulfillment types without being restricted by the slot restrictions. 

Allowing stores to modify slot times will be the default functionality for all stores going forward.

Assigning/Rescheduling a Date/Time 

1. Login to the Freshop Admin at https://admin.freshop.com/
   
2. Go to Orders and select the order that needs to be updated
   
3. Customer Info Section (at the top): Select the Manage link
   
   
4. The Edit Order Fulfillment page will appear
   Update the Day and Time drop-downs
   Leaving Skip Slot Requirements unchecked will allow any slot to be selected. If checked, it honors all slot requirements such as lead time, etc. 
   
5. Save the order
   
6. The Order Changed email will go out to the customer with the saved update (if it was not previously disabled)
   

Disable Allowing Store Personnel from Changing Slot Times

1. Login to the Freshop Admin at https://admin.freshop.com/

2. Go to Stores → Service Provider Configurations
   

3. Select Store: Select your target Store from the Select Store drop-down

4. Select Service Provider Type: Select Checkout Settings from the drop-down

5. Select Service Provider: Select Slot Settings from the drop-down

6. Click the Apply button

7. Click the JSON button

8. Add “disallow_skip_slot_requirements” as a property with true as the value

9. Save the JSON

10. Save the SPC

11. Wait for about 15 minutes and then test in the Orders Admin - the Edit Order Fulfillment page should not allow the update of date/times
    

Sample Configuration

{

  "slot_selection_message": "To ensure the health and safety…... All sales are final.",

  "slot_hold_duration": 0,

  "is_slot_capacity_sealed": true,

  "disallow_skip_slot_requirements": true

}

Sample SPC

Sample SPC - edit service provider configuration page.