Contact Us Form: Blocking Emails

Contact Us Form: Blocking Emails

This guide takes you through how to BLOCK specific email addresses from being able to submit through your Contact Us form.

This could be useful if you are getting SPAM from a particular email address in the Contact Us submissions.

1. Sign into WordPress

Navigate to your WordPress account. You will need both the WordPress URL for your site and have had the correct access granted. If you do not have either please contact the Freshop Support Team at https://support.freshop.com through the Help Desk Portal or help@freshop.com

2. Navigate to Settings

Once signed in, you will be directed to the WordPress Dashboard.


In the lefthand menu, locate Settings. Hovering over Settings will open a secondary menu. 


Select Discussion from the secondary menu. The page will look like the screenshot below:

3. Block Emails

Scroll down the Discussion Settings page until you get to the Comment Blacklist section. Type all of the emails you want to block from your Contact Us form into the box and click the Save Changes button at the bottom. 



Updated: 10/28/19



    • Related Articles

    • Creating a Freshop Admin User Account

      Admin Users are different than Customer Users. If you created a shopping account through your shopping website, this will not create an Admin User. Creating Admin User Account: 2 step process Step 1: To access the Freshop Admin you need to create an ...
    • Store Specific Slider Guide

      1. Create a Store Group Here are the steps to follow to create a new Group and then assign one or more stores to the Group. You will then need to associate each banner to a group(s) as mentioned in Section 2. Sign into your store’s WordPress site. On ...
    • Freshop Recipe Admin Guide

      1. Sign In Go to https://admin.freshop.com/ where you will be taken to the Freshop Admin Sign In page. You will need an admin login to access Recipes. If you do not have an admin login please reach out to help@freshop.com. Sign in with your Email ...
    • Freshop WordPress – Posting A Store Banner/Alert

      1. Creating A Banner During an emergency or unforeseen event, you may find it necessary to post an alert that displays at the top of your homepage, such as the following: Creating a banner (alert message) can be done via the WordPress Admin section ...
    • Freshop Admin Guide for Personal Shopper

      1. Sign In 1. Go to https://admin.freshop.com/ where you will be taken to the Freshop Admin Sign In page. 2. Login. You will need an admin user login to access Admin; if you do not then please contact your supervisor or help@freshop.com. 3. Once ...