We have recently launched a Freshop Status Portal that we encourage you to visit if you have any questions about the status of Freshop systems. We will be updating this portal as we detect issues/outages: https://status.freshop.com/
The portal provides you with instant access to Freshop Operational Status broken down by:
· Overall
· Freshop Admin
o Freshop Admin for Web
o Freshop for Stores App (iOS)
o Freshop for Stores App (Android)
· Freshop API
· Freshop Workers
· Website Hosting
· Payment Gateways
· Outbound Email
· Outbound SMS
· POS Integration
· Loyalty/Digital Coupon
· Last Mile
We are also displaying live Response Time and Latency graphs showing:
· Freshop API Response Time
· Freshop Worker – File Processing Latency
Past Incidents are listed at the bottom of the page with detailed information about issues and their associated resolutions by date and time.
Please take a moment to check out the new Status Portal at https://status.freshop.com/.
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