Impersonate a User

Impersonate a User

What can you do as an Impersonator?
You can:
  1. View a list of Customers/Users
  2. Search for a particular account by name or email
  3. Unsubscribe a Customer/User
  4. Take phone call orders
  5. Leverage a customer’s past shopping history, favorites, etc.
  6. Type in a payment, if needed.
1. Login to Freshop Admin
2. Select Users > Users

3. Select Impersonate User under the username to start a session in a new window, logged in under this customer’s account.
4. To stop impersonating a user you will need to log out then log back in under your user.

    • Related Articles

    • Freshop Admin Guide for Personal Shopper

      1. Sign In 1. Go to where you will be taken to the Freshop Admin Sign In page. 2. Login. You will need an admin user login to access Admin; if you do not then please contact your supervisor or 3. Once ...
    • Creating a Freshop Admin User Account

      Admin Users are different than Customer Users. If you created a shopping account through your shopping website, this will not create an Admin User. Creating Admin User Account: 2 step process Step 1: To access the Freshop Admin you need to create an ...
    • Freshop Recipe Admin Guide

      1. Sign In Go to where you will be taken to the Freshop Admin Sign In page. You will need an admin login to access Recipes. If you do not have an admin login please reach out to Sign in with your Email ...
    • Store Specific Slider Guide

      1. Create a Store Group Here are the steps to follow to create a new Group and then assign one or more stores to the Group. You will then need to associate each banner to a group(s) as mentioned in Section 2. Sign into your store’s WordPress site. On ...
    • Contact Us Form: Blocking Emails

      This guide takes you through how to BLOCK specific email addresses from being able to submit through your Contact Us form. This could be useful if you are getting SPAM from a particular email address in the Contact Us submissions. 1. Sign into ...