Product Editor

Product Editor

Overview

Product editor allows you to see all of your products in one place.  A list will display based on popularity/movement within the store. You can search for a particular item, filter to view a list of only items with missing images, verify your items are in the correct department, narrow by category and select your walkpath. All stores will need to work through these tasks to ensure that products appear in a functional way. 

For information on onboarding you can watch this NCR Freshop video on  Onboarding Products Admin.

To view a list of your products

1. Login to the Freshop Admin
2. Select Products
3. Select Product Editor


4. Select Store  (use the banner name or top level store to apply updates to all stores at the same time)
5. Enter Search term to lookup a particular product by name or upc
6. FiltersThese filters can be combined. For example you can search for all 002's without images. See the example below.
Top Level Department :Lists products without department.  If the product has not been assigned to a department, the default department listing is “Shop." 
All Caps Title: Lists products with all caps. This can be autocorrected by Quick Edit ->Capitalize over the Product Name. Remember to Save
No Image: Identifies products without images
002 / Random Weight / Store Assigned: Lists only these items
Produce PLUs: Lists only these products
Store Custom UPC's: Lists only these products
No Fulfillment Walkpath: Lists products without a walkpath
7. Select Status as Available from Available, No Movement and Not Available. It is best practice to work Available first when onboarding.
8. Select Apply


To change product names and assign a department

1. To edit a product select Quick Edit

2. Enter the information into the fields you need to change:
Name: Green Avocado, Small 
Department: From the drop down select Shop / Produce / Fresh Vegetables / Avocados 

3. Save if you are finished, if you do not need to assign a picture. 
If you save without assigning a picture and still need to - when you select the product again it might not show the changes you just made, it takes up to 15 minutes. You can believe that even though you do not see the changes you only need to assign a picture and ALL will be updated. Remember to save.
 There are save buttons at the top and bottom of the window.
Save & Next to continue to the next product in your list.

Cancel: Do not keep any of your changes go back to the list
Skip: Do not change this product but move onto the next product in the list

To assign images

1. Scroll down the page and select Search. 

2. The search bar will open and be populated with the products existing title. If you just changed the title it will need to be copy/pasted from the top of the page into the search bar.
Select Search

3. Relevant results will appear. If you hover over an image and pause it will magnify.

  1. To assign an image, hover over an image and select by clicking on the Green + plus
  2. To remove an image from your assigned images deselect it by clicking on the Red X
  3. The primary image will show a Green star

4. Save

There are save buttons at the top and bottom of the window.
Save & Next to continue to the next product in your list.
Cancel: Do not keep any of your changes go back to the list
Skip: Do not change this product but move onto the next product in the list

5. This is an updated listing. The item will update within 15 minutes. The primary image is shown, with the corrected name and department.

Help

For assistance, please submit a ticket in the Freshop Support Portal at https://support.freshop.com.
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